IT Support Rochester NY

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5.0 (120 reviews)

Trusted IT support in Rochester, NY for businesses of all sizes

Recognized as a Top B2B Company by Clutch in 2022 and Channel Futures’ MSP 501 Winner in 2021

Keeping your Rochester business running smoothly requires reliable IT support services

With over 35 years of invaluable experience in the managed IT services industry, PCA Technology excels in providing exceptional IT support tailored to the diverse needs of businesses across Western New York. As a customer-focused company, we pride ourselves on being more than just an IT services provider: we are your trusted advisor, committed to understanding your business goals and delivering proactive IT support solutions with precision and care.

Our expert IT team can help you get the most out of your existing equipment, transforming it into a strategic advantage. With our technical expertise and strategic approach, we’ll craft an IT strategy that maximizes your investments, strengthens vendor relationships, keeps projects on track, and delivers real results. This paves the way for a digital transformation that boosts business revenue, efficiency, and competitiveness.

Experience the difference of customer-focused managed services

At PCA Technology, we offer a comprehensive suite of IT support services designed to empower your business with the reliable infrastructure it deserves. From proactive maintenance to round-the-clock help desk services, our dedicated team ensures that your systems run smoothly, allowing you to focus on what matters most — your success. Our services include:

Managed services

Our proactive approach means we focus on preventative maintenance and advanced technology solutions to keep your network running smoothly and securely.

Data backup

Protect your critical business information with our secure and reliable data backup solutions. We offer a variety of options to ensure your data is always safe and accessible.

Help desk services

Our dedicated help desk support team is available to address your day-to-day computer issues efficiently and effectively.

Cloud solutions

Leverage the scalability, security, and cost effectiveness of cloud computing to empower your business.

Network management

We ensure your network infrastructure is optimized for performance and security so you can operate at peak efficiency.


We implement cybersecurity measures based on NIST’s CIS controls to ensure your business is protected at all times from all forms of cyberthreats.

Why your Rochester business should partner with PCA Technology

With over three decades of experience in the managed IT services industry, we have honed our information technology expertise to deliver top-notch IT solutions that empower clients to thrive in the digital age. Our longevity speaks volumes about our commitment to excellence and ability to adapt to evolving technological landscapes.

Local expertise

With a deep understanding of the Rochester business landscape, we can tailor our information technology solutions to meet the specific needs of our clients.

Customer-centered strategies

Our core value is customer satisfaction. We take the time to understand your business goals and develop a support plan that meets your unique needs.

Collaborative approach

We believe in working together as a team, building strong relationships with our clients to achieve the best results.

Experience you can trust

Our team boasts a proven track record of success in keeping your Rochester business running smoothly.

Trusted advisor

We go beyond simply fixing problems. We proactively identify potential issues and develop support strategies to prevent them from happening.

Frequently Asked Questions

We're a small company with limited IT resources. Can PCA Technology still support us?

PCA Technology offers managed IT services specifically designed for small businesses. Our team of certified experts takes a proactive approach to handle your day-to-day IT needs, freeing you up to focus on running your company. This includes tasks such as resolving computer issues, monitoring network activity, deploying software updates, and providing user support.

How does your company compare to other IT service providers?

PCA Technology stands out from the competition by offering a personalized approach to IT services. We take the time to understand your business needs and develop a custom support plan that meets your specific requirements. We also offer excellent customer service and guidance, so you can be sure you’ll always have someone to help you when you need it.

How much do PCA Technology's services cost?

The cost of our services depends on your business needs. We offer a free consultation to discuss your requirements and develop a customized quote. We are committed to providing cost-effective solutions that fit the budget of our customers.

I'm concerned about data security. How can PCA Technology ensure my data is safe?

Data security is our top priority. We implement robust security measures that include firewalls, network monitoring, intrusion detection systems, and data backup and encryption to safeguard your information. Our team stays up to date on the latest cybersecurity threats and continuously monitors your systems for potential vulnerabilities.

Don’t let IT headaches slow down your Rochester business

Contact PCA Technology today to discuss your IT support needs. We offer a free consultation to assess your current systems and develop a customized solution that fits your budget and business goals.

Address: PCA Technology Group, Inc. 303 Cayuga Road, Suite 100, Buffalo, NY 14225 USA

Direct: 716.314.1057 Email:

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